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Showing posts with the label customerscomingback

How To Win Your Customers Back After COVID Shutdowns

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Times are tough right now for a lot of businesses around the world having to wrestle with the COVID shut-downs and re-openings, closing again and partially opening. This is driving many businesses into bankruptcy and to permanent closure of their downtown business, while box stores and essentials business can carry on.  It seems unfair when you didn’t have a choice to keep your doors open. It’s time to start taking some action to keep your customers and still continue to serve them. They still need you, they still need your services and trying to find a way to serve them in the current environment is a challenge.  Some businesses can adapt to moving their activity online, and that’s what my 7 seven Steps to Winning Your Customers Back is about. Most businesses can do this and even maintaining your connection with your customers can keep them as your customers even though we can’t service them right now. Until the restrictions ease up, or until you have a safe environment for ...

How To Win Your Customers Back After COVID Shutdowns

Image
Times are tough right now for a lot of businesses around the world having to wrestle with the COVID shut-downs and re-openings, closing again and partially opening. This is driving many businesses into bankruptcy and to permanent closure of their downtown business, while box stores and essentials business can carry on.  It seems unfair when you didn’t have a choice to keep your doors open. It’s time to start taking some action to keep your customers and still continue to serve them. They still need you, they still need your services and trying to find a way to serve them in the current environment is a challenge.  Some businesses can adapt to moving their activity online, and that’s what my 7 seven Steps to Winning Your Customers Back is about. Most businesses can do this and even maintaining your connection with your customers can keep them as your customers even though we can’t service them right now. Until the restrictions ease up, or until you have a safe environment for ...